Admin

3

• What user roles exist in the portal, and what are the differences? (2.0)
• How can I create a subsite for a parent site? (2.0)
• How can I change the role of a user and what are the effects? (2.0)

Alert system

4

• How to close multiple alerts at once?
• How can I change the check period (data interval and delay) to optimize the alert system?
• How to disable the alert system for a site or single devices
• How does the alert system work and which alert types exist?

Data connectivity

22

• Set up FTP push – Suntrol STL
• Set up FTP push – Sungrow Com 100
• Set up FTP push – SolarLog
• Set up FTP push – SolarLog Base
• Set up API access – SolarEdge API
• Set up FTP push – SMA Sunny WebBox 2

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First Step

4

• How do I create new users? (2.0)
• First steps in the Solytic Self-Onboarding process (2.0)
• How to Create a New Data Source? (2.0)
• How do I create new sites?

General

4

• Why is it not possible to access the portal?
• Why is no live data displayed in the portal?
• Which data loggers work with Solytic’s Monitoring? (2.0)
• How can I reset my password? (2.0)

Site

10

• How can I activate satellite irradiance? (2.0)
• How can I integrate sensor data or satellite irradiance values for my PR calculation? (2.0)
• How is the Performance Ratio (PR) of my PV site calculated? (2.0)
• How is the availability of my PV site calculated?
• How can I add Target vs Actual yield comparison for my sites? (2.0)
• How are the energy balance values from the “Home” dashboard calculated? (2.0)

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Solytic API Dokumentation

1

• Solytic API Dokumentation